The performance crisis

What's driving organizational decline and how to reverse it

Workforce performance is falling fast—costing companies $2.2 trillion in lost productivity. As AI accelerates change, a growing gap between ambition and human capacity is being exposed. New research from BetterUp Labs reveals what’s behind the drop—and what leaders can do to reverse it.

Your playbook for redesigning growth

Inside this report:

  • The hidden human factors behind today’s performance decline
  • Why traditional management models no longer meet the moment
  • How to create the conditions for adaptive, high-agency teams ready for GenAI disruption
  • Proven strategies high-performing organizations use to outpace competitors

Declines in performance over time

Source: BetterUp Labs
Performance, measured using the BetterUp Whole Person Model (WPM) assessment.
N = 410,000 BetterUp members between 2019-2024.

Step into the future of growth.